introducing

Our Team

Michael Martin

Michael established Taylor & Martin in 2013 alongside Marc Taylor. Michael  works closely with developers and provides hands-on guidance and support to new and existing clients. 

Marc Taylor

Marc co-founded Taylor & Martin in 2013 after establishing a reputation as one of Scotland’s leading letting agents as founding director of Tay Letting. Alongside Michael, he ensures that Taylor & Martin continues to provides unparalleled customer service
which exceeds the expectations of all clients. 

Michael Martin

Michael established Taylor & Martin in 2013 alongside Marc Taylor. Michael  works closely with developers and provides hands-on guidance and support to new and existing clients. 

Marc Taylor

Marc co-founded Taylor & Martin in 2013 after establishing a reputation as one of Scotland’s leading letting agents as founding director of Tay Letting. Alongside Michael, he ensures that Taylor & Martin continues to provides unparalleled customer service
which exceeds the expectations of all clients. 

David Jones

Senior Associate

As Senior Associate for Taylor & Martin, David is responsible for new business across our 3 offices and assisting with operations management.

Having worked within the property sector for over a decade, David has gained considerable experience, knowledge and understanding of all facets of Property Factoring. His extensive experience, coupled with a passion for continuous learning and innovation, equips him to tackle complex challenges and deliver the highest level of service for our clients

david@taylorandmartin.co.uk
0131 385 8271 

Iain Campbell

Senior Associate

Iain has vast experience in asbestos surveying and project management. Iain works closely with property owners to ensure quality customer service and his passion and high standards always shine through.

iain@taylorandmartin.co.uk 
0141 648 6055 

Lynsey Kelly

Senior Associate

Lynsey joined Taylor & Martin as a Senior Associate in 2022 with over three decades of experience in property management, she is an extremely skilled professional who possesses in-depth knowledge of the industry and is a welcome asset to the company.

Throughout her career, Lynsey has successfully managed a diverse portfolio from substantial to small intricate developments.

Due to this experience within the industry she has developed exceptional communication and problem solving skills with a hands-on approach when assisting clients on a day to day basis.

lynsey@taylorandmartin.co.uk
0141 648 6065

Josh Alexander

Senior Associate

As Senior Associate for Taylor & Martin, Josh is responsible for overseeing our East of Scotland factoring service. Josh has spent has over 10 years in the property management industry and has extensive experience managing a broad range of properties, including tenement buildings and modern developments, focusing on a customer-first approach to our bespoke factoring service.

josh@taylorandmartin.co.uk
0131 610 3049

Shona Fountain

Property Manager

Shona has some 15 years’ experience working in the legal sector. An accredited landlord and member of SAL (Scottish Association of Landlords), Shona has been a vital part of the team since bringing her valuable knowledge of the legal issues surrounding factoring in-house.

shona@taylorandmartin.co.uk
0141 648 6054 

Craig Brown

Property Manager

Craig brings several years’ experience from a laboratory environment, responsible for leading a large team of technicians in a very busy and fast paced environment. Craig has developed a keen eye for detail, thorough working practices and a desire to get a correct result in the first instance.

craig@taylorandmartin.co.uk
0141 648 6058 

Ross Baxter

Property Manager

Ross has a wealth of customer service experience as well as hands-on building experience. Ross enjoys communicating closely with his clients and bringing a personal touch to his portfolio. 

ross@taylorandmartin.co.uk
0141 648 6057 

Rachel Melville

Property Manager

As an archaeology and historic buildings conservation graduate, Rachel has a passion for the maintenance and preservation of Glasgow’s traditional buildings. After completing her studies, Rachel spent 5 years working in hospitality management where she honed her customer service and leadership skills. Rachel continued her career in property management by combining her background in archaeology and conservation with her management experience. Rachel brings a holistic approach to preserving and managing buildings whilst also ensuring they are operational and sustainable for years to come and helps maintain and manage properties with the highest level of care and attention to detail. 

rachel@taylorandmartin.co.uk
0141 353 3049  

Zoe Randalls

Property Manager

Zoe joined Taylor & Martin from a market leading Estate Agent within Glasgow’s West End/ Bearsden locale and also has a background in Design. Delivering a high level of customer service is a key driver for Zoe, along with building relationships with clients and offering a hands-on approach. Zoe has great attention to detail and a real enthusiasm for both property and architecture alike. 

zoe@taylorandmartin.co.uk
0141 353 3049  

Hayley Potterton

Property Manager

Hayley joined our team of expert Property Managers at the end of 2023 and is responsible for managing a portfolio of well-established properties, delivering a high-quality factoring service to property owners, and building long-lasting relationships with our clients. Hayley is well experienced having previously worked for another property factor and is highly motivated, brings a proactiveness to the role and is incredibly approachable.

hayley@taylorandmartin.co.uk
0141 353 3049  

Luciano Pia

Accounts Manager

Previously a commercial client accountant, Luciano has worked in the sector for more than a decade. He assists the team with all aspects of billing, purchase ledger and maintaining the database to ensure accurate billing of quarterly charges to clients.

luciano@taylorandmartin.co.uk
0141 648 6052 

Alana Higgins

Credit Control Manager

Alana joined the team in November 2023 as Credit Control Manager. Alana brings a wealth of knowledge to her role, previously working for another property management company for 10 years and has over 30 years’ experience working in finance and credit control. As her role involves implementing processes associated with credit control and debt recovery, Alana’s previous experience means she can manage situations effectively and efficiently.

She enjoys the challenges that come with her role, building relationships with both clients and the rest of her team.

alana@taylorandmartin.co.uk
0141 648 6052 

Jessica Graham

Accounts Assistant

Joining the Taylor & Martin team from a previous role in debt collection, Jessica has a wealth of knowledge of accounting and finance and supports the wider accounts team from answering client queries, taking payments and liaising with contractors. Teamwork is a big part of her role, liaising with the property managers regarding their client’s accounts and having excellent customer service skills.

jessica@taylorandmartin.co.uk
0141 353 3049

Mairead Wilkie

Administrator

Mairead is one of the newest members to the Taylor & Martin accounts and admin team having previously worked in hospitality covering various roles such as restaurant and hotel reception and office administration. Her current role requires an extremely high level of customer service and great organisational skills and includes taking payments, invoicing, and database management. Mairead enjoys her role as every day is different and it allows her to interact with all departments across the full Taylor & Martin team.

mairead@taylorandmartin.co.uk
0141 353 3049  

Careers

We are always delighted to hear from talented, enthusiastic and motivated individuals who are as passionate about delivering an excellent, personal service as we are. If you are interested in forging a career within factoring and want to join the Taylor & Martin team, please submit your CV and cover letter below. All applications will be treated with confidentiality.

11 + 6 =

Testimonials

What Our Residents Are Saying

Taylor & Martin are always professional, very personable, quick in responding to enquiries and have jobs priced competitively.
Comparing with other factors we deal with, there honestly is no comparison…they arrange regular meetings, inspect property monthly, suggest beneficial changes if necessary and listen to clients’ concerns. A very high standard is offered with regular communication and a strong onsite presence.
Mr C. Fergusson, 4 Park Gate

After many years of terrible service and exorbitant costs from 2 of the well-established big players in the Glasgow factoring scene, it has been a real pleasure to hand over our business to Taylor & Martin, whose attitude to customer service is hands-on, responsive and diligent, coupled with a billing structure which is transparent, customer-focused and significantly cheaper than we were paying before.
Mr M. Stricivic, 10 Royal Terrace

We would be pleased to recommend Taylor & Martin to any prospective client. We’re 30 years out of date with our experience of factored property, so our expectations were not high when we moved into our new flat last year. However Taylor & Martin have impressed with their close attention to any issues raised, their regular site visits, friendly and regular communication and their ability to get things done. A properly professional service.
Mrs S Smith, Kingsland Gardens

Our building has been under the same management for over 40 years therefore the decision to move was difficult however Taylor & Martin worked hard to create a bespoke management proposal to suit our building and the various owners’ requirements whilst also saving us money. We were impressed with both Michael and Marc’s professional manner and delighted with their service so far.
Miss S Robinson, 41 Caird Drive

Taylor & Martin have restored my faith in how property management should be carried out, with the interests of owners coming to the fore at all times. I have been hugely impressed by their cost-effectiveness, quality of service, attention to detail and personal attention even in the face of some very challenging legacy issues with the property. I would have no hesitation in recommending them to other owners looking for best value.
Mr G Baker, 3 Queens Gardens

When moving from a house outside Glasgow to a flat in Park Terrace, I was apprehensive about dealing with a factor. I have been delighted with Taylor & Martin’s service and their hands on, personal touch. They have made the transition from private to communal living a great experience.
Dr W Totten, 21 Park Terrace

Compared to our previous factor T&M are a pleasure to deal with.  They are proactive (unlike our last factor who was either reactive or inactive) and this is their main selling point.  Through T&M’s hard work organising repairs and maintenance our common areas are slowly being returned to a high standard. Regular inspections are arranged to nip maintenance issues in the bud and we have regular owner/factor meetings to discuss issues and forward plan.  There are frequent email updates on progress.  All this is in stark contrast to what went before and I can’t recommend T&M highly enough.
Miss Irene Florence, 2 Hillhead Street

We have been very pleased with Taylor & Martin. We have found the team to be very helpful and friendly. They are very attentive to our needs and keep us well informed about our property. Taylor & Martin are knowledgeable about property and understand the challenges of communal living and have helped us solve many issues.
Mr A Foy, 9 Claremont Terrace

Taylor & Martin are undoubtedly the best factors I have dealt with. They are very responsive, friendly and quick to resolve issues.
Mrs S Dunn, 10 Claremont Terrace

“I would say without fear of any contradiction, we have been delighted with Taylor & Martin as our factor. As first time owners in an apartment, we didn’t know what to expect, but Taylor & Martin have been more than up to the task. From planning residents meetings, to attending to any issues with the buildings – first class. We feel safe relying on them.
Mr H Remocker, Kingsland Gardens

When moving from a house outside Glasgow to a flat in Park Terrace, I was apprehensive about dealing with a factor. I have been delighted with Taylor & Martin’s service and their hands on, personal touch. They have made the transition from private to communal living a great experience.
Dr W Totten

Taylor & Martin have been our factors for the last # months and we’ve been very pleased with their work. They are very responsive, offering quick feedback and advice on issues and have always shown a thorough interest and commitment to helping all the owners in our building. We hope to continue this rapport for a long time.
Mr M Venturi, 98 Clarence Drive

Taylor & Martin have been managing agents for our building at 18 Park Terrace for the past four years. They have been very diligent and attentive and I have no hesitation in recommending them for a similar role in other buildings.
Mr T. Bruce Jones CBE, 18 Park Terrace

Taylor & Martin are always professional, very personable, quick in responding to enquiries and have jobs priced competitively.
Comparing with other factors we deal with, there honestly is no comparison…they arrange regular meetings, inspect property monthly, suggest beneficial changes if necessary and listen to clients’ concerns. A very high standard is offered with regular communication and a strong onsite presence.
Mr C. Fergusson, 4 Park Gate

After many years of terrible service and exorbitant costs from 2 of the well-established big players in the Glasgow factoring scene, it has been a real pleasure to hand over our business to Taylor & Martin, whose attitude to customer service is hands-on, responsive and diligent, coupled with a billing structure which is transparent, customer-focused and significantly cheaper than we were paying before.
Mr M. Stricivic, 10 Royal Terrace

We would be pleased to recommend Taylor & Martin to any prospective client. We’re 30 years out of date with our experience of factored property, so our expectations were not high when we moved into our new flat last year. However Taylor & Martin have impressed with their close attention to any issues raised, their regular site visits, friendly and regular communication and their ability to get things done. A properly professional service.
Mrs S Smith, Kingsland Gardens

Our building has been under the same management for over 40 years therefore the decision to move was difficult however Taylor & Martin worked hard to create a bespoke management proposal to suit our building and the various owners’ requirements whilst also saving us money. We were impressed with both Michael and Marc’s professional manner and delighted with their service so far.
Miss S Robinson, 41 Caird Drive

Taylor & Martin have restored my faith in how property management should be carried out, with the interests of owners coming to the fore at all times. I have been hugely impressed by their cost-effectiveness, quality of service, attention to detail and personal attention even in the face of some very challenging legacy issues with the property. I would have no hesitation in recommending them to other owners looking for best value.
Mr G Baker, 3 Queens Gardens

When moving from a house outside Glasgow to a flat in Park Terrace, I was apprehensive about dealing with a factor. I have been delighted with Taylor & Martin’s service and their hands on, personal touch. They have made the transition from private to communal living a great experience.
Dr W Totten, 21 Park Terrace

Compared to our previous factor T&M are a pleasure to deal with.  They are proactive (unlike our last factor who was either reactive or inactive) and this is their main selling point.  Through T&M’s hard work organising repairs and maintenance our common areas are slowly being returned to a high standard. Regular inspections are arranged to nip maintenance issues in the bud and we have regular owner/factor meetings to discuss issues and forward plan.  There are frequent email updates on progress.  All this is in stark contrast to what went before and I can’t recommend T&M highly enough.
Miss Irene Florence, 2 Hillhead Street

We have been very pleased with Taylor & Martin. We have found the team to be very helpful and friendly. They are very attentive to our needs and keep us well informed about our property. Taylor & Martin are knowledgeable about property and understand the challenges of communal living and have helped us solve many issues.
Mr A Foy, 9 Claremont Terrace

Taylor & Martin are undoubtedly the best factors I have dealt with. They are very responsive, friendly and quick to resolve issues.
Mrs S Dunn, 10 Claremont Terrace

“I would say without fear of any contradiction, we have been delighted with Taylor & Martin as our factor. As first time owners in an apartment, we didn’t know what to expect, but Taylor & Martin have been more than up to the task. From planning residents meetings, to attending to any issues with the buildings – first class. We feel safe relying on them.
Mr H Remocker, Kingsland Gardens

Taylor & Martin have been our factors for the last # months and we’ve been very pleased with their work. They are very responsive, offering quick feedback and advice on issues and have always shown a thorough interest and commitment to helping all the owners in our building. We hope to continue this rapport for a long time.
Mr M Venturi, 98 Clarence Drive

Taylor & Martin have been managing agents for our building at 18 Park Terrace for the past four years. They have been very diligent and attentive and I have no hesitation in recommending them for a similar role in other buildings.
Mr T. Bruce Jones CBE, 18 Park Terrace

Glasgow
0141 353 3049
Edinburgh
0131 610 3049
Dundee & Fife
01382 604 366
North Scotland
01343 610 789

Get in touch

A senior member of our team will be in touch soon to discuss how we can help.
We look forward to speaking to you.

12 + 12 =